Contact Us

Have Questions About Your Order or Seeds?

Whether you have questions about an order, germination, shipping, or our products, our team is here to help. Simply fill out the contact form below and we’ll respond as soon as possible.

Before You Contact Us

To help you get answers faster, please review our Frequently Asked Questions (FAQ). Many common questions about orders, shipping, payment, and growing are answered there.

Customer Support Hours

Monday – Friday
9:00 AM – 4:00 PM EST

Our support team responds to emails as quickly as possible. During busy periods, please allow up to 2 business days for a response before sending another request.

Order Support

For faster processing, please use the appropriate form if your request relates to:

• Germination Issues
• Delivery Insurance Claims
• Incorrect Pack Replacement

Send Us a Message

Complete the form below and one of our customer support representatives will get back to you as soon as possible.